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As part of the online support services offered to you, CCA will access your computer.
This will require you to download software and be connected to the internet. This method of support is optional. Other means of technical support not requiring access to your computer are available.

You must ensure the machine your computer is connected to is not operable during the online support effort. You must also be present during the support effort and re-take control if any unsafe or inconvenient event may occur.

THE MATERIALS, PRODUCTS AND SERVICES PROVIDED TO YOU ON THIS WEB SITE ARE PROVIDED ON AN "AS-IS" BASIS, WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS OR IMPLIED. CCA ASSUMES NO RESPONSIBILITY FOR THE ACCURACY, COMPLETENESS, RELIABILITY OR TIMELINESS OF THE INFORMATION PROVIDED BY THIS WEB SITE.

YOU UNDERSTAND AND EXPRESSLY AGREE TO USE THIS WEB SITE AT YOUR SOLE RISK, THAT ANY MATERIAL AND/OR DATA DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THIS WEB SITE IS AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF SUCH MATERIAL AND/OR DATA.